For Healthcare Industries
Front office + back office · one patented connector
Voice AI vendors stop at the conversation. Back-office AI vendors never pick up the phone. Allyzent runs both for healthcare industries, cutting the admin and billing headcount needed to do either one.
Powered by the Allyzent Patented Connector™
Connector™ · executing in your systems
✓Appointment rescheduled → Thu 3:40 PM
✓Insurance verified · eligibility confirmed
✓Balance collected · $40 posted to ledger
✓Note written back to the EHR · no API used
One AI · both shifts
One AI, two kinds of work: talking to people and working your systems.
Answers, schedules, and calls patients or payers instantly, 24/7, in natural voice.
Logs into your EMR, CRM, or payer portal and executes complete workflows with no human trigger.
Front and back office: same platform, same patent, same AI.
Conversation + execution
Complete workflow automation, not just another chatbot.
Typical AI receptionist
Allyzent
How it flows
Other AI ends in messages. Allyzent ends in outcomes.
Your fragmented stack
What comes out
AI reception
Your entire front desk, answered instantly.
Patented technology
Any system. No APIs. No custom development.
The connector uses your software the way a human would, without a single API call.
From login to write-back: fully autonomous, no handoff to staff
Credentialed access to your systems
Moves through the same screens staff use
Schedules, balances, statuses, charts
Applies your rules and protocols
Books, bills, files: the actual clicks
Documents everything to the record
Confirms results, flags the unusual
Any EMR / EHR Systems
Epic
DrChrono
athenahealth
ModMed
NextGen
Practice FusionAny CRM & Billing
HubSpot
Kareo
AdvancedMD
WaystarProtected by the Allyzent Patented Connector™
Autonomous · no trigger needed
Claims, auths, and A/R worked around the clock. No phone call needed.
One night · every queue worked
Trust
Least-privilege, credentialed access to every connected system.
PHI handled under HIPAA-aligned policies, workflows, and BAAs.
Encrypted in transit and at rest, end to end.
Every action logged, end to end.
BAAs, penetration test reports, and compliance questionnaires — verified and available in our Trust Vault.
One platform, tuned to you
One platform, tuned to your industry.
For other industries, click here →
Practices, groups & health systems
Scheduling, recalls & billing calls
Quality gaps closed at scale
Member outreach & Stars/HEDIS gaps
Recruitment, scheduling & retention
Orders, documents & dispatch calls
Intake, scheduling & follow-up
Service scheduling & reminders

Every line answered in parallel.
Reschedules, refills, new patients booked.
Time Saved: ~6 hrs/day.
Cancellations backfilled from the waitlist
while staff step away.
Time Saved: ~2 hrs/day.
Care gaps closed call by call.
Referrals chased and written back.
Time Saved: ~4 hrs/day.
Nothing goes to voicemail.
New inquiries become booked as first visits.
Time Saved: ~3 hrs/day.
Claims statused. Denials resubmitted.
Eligibility verified overnight.
Time Saved: ~5 hrs/day.
Notes written back, nothing carried over.
Morning report in your inbox.
Time Saved: ~3 hrs/day.

Day in a life with Allyzent
Modeled scenario, not a specific customer's tracked results.
160 hrs/wk
of staff work executed by AI
40%
fewer no-shows
265+
systems the connector works with
24/7
coverage, nights and holidays included
From the blog
Practical guides on AI operations, published every month.

IVR Replacement
Why press-1 menus lose patients — and how a conversational AI agent answers, resolves, and books in a single call.
Read article →
Payment Reminders
How automated, human-sounding payment reminders recover balances faster without adding staff workload.
Read article →
Cost Control
What practices save when AI-powered payment reminders replace outsourced billing follow-up.
Read article →Founding team
Careers spent running healthcare operations, not building generic AI tools.
Founder, CEO & CTO
Highmark Health · Heartland Regional · Population health analytics & product leadership
Co-Founder, COO & CSO
CVS Health · Milliman · Prospect Medical · Provider strategy & population health
Co-Founder, CMO
UW Health · University Hospitals Case Medical Center · Hospitalist medicine & quality
FAQ
Everything practices ask us before going live — HIPAA compliance, BAAs, data handling, and how Allyzent gets set up.
What clients say
Outcomes from the front desk to the billing office.
"Several of our clients have reached out to congratulate us on our answering service. While they complain about other AI phone solutions, they praise ours. We no longer have a variable expense on after-hours calls and rollover, and patients understand the AI better than our previous outsourced solution."
"Our front office used to spend the first hour of every day returning voicemails from parents. Now Allyzent answers those calls as they come in, whether about enrollment, absences, or pickup changes, and we get a tidy summary instead of a blinking light. Honestly, the parents noticed before we did."
"Between prior authorizations for medications and devices, benefit checks, and the faxes that come with all of it, our staff was drowning in paperwork. Allyzent now handles benefit verification, checks prior auth status with payers, and sorts our incoming eFaxes into the right place. We've cut about 25 hours a week of phone and fax work across our offices."
"Allyzent is now the first voice our patients hear. It answers every inbound call, schedules appointments, and handles routine questions with the warmth our patients need, since many are calling about personal concerns. Behind the scenes, it tracks prior authorization status and sends billing reminders, so our staff isn't splitting their day between the phones and payer portals. Our missed calls have dropped by about 70%, and our team finally has room to breathe."
"A potential client who reaches voicemail usually just calls the next firm. Allyzent picks up every time, day or night, gathers the intake details, and books the consultation. It's paid for itself many times over in cases we would have missed."
"At our size, even small inefficiencies multiply. Allyzent handles scheduling, appointment reminders, and benefit verification for new patients across all our locations, and our no-show rate has dropped by 30%. We've grown our patient volume without growing the front office to match."
"Recruitment is the hardest part of running a study, and a slow callback can lose a participant. Allyzent responds to every inquiry right away, walks people through pre-screening questions, and keeps enrolled participants on track with visit reminders. Our coordinators get to spend their time on the science."
"What surprised me most was the feedback from patients. People who are anxious about calling a psychiatrist's office tell us the experience felt easy and unhurried. That matters more to us than any efficiency metric, though we got those too."
"Our member physicians are independent, which means they don't have a health system's call center behind them. Allyzent gives them one. It contacts patients who are due for annual wellness visits and books them automatically, and our practices have closed 25% more care gaps since we rolled it out."
"Before a patient ever gets on a table, someone has to process the referral, verify benefits, and book the evaluation. Allyzent does all three. It pulls referrals from our eFax, checks coverage, and calls patients to schedule, so they start treatment sooner and our staff isn't chasing paperwork."
"In our specialty, prior authorizations for infusions and specialty drugs are a constant bottleneck. Allyzent checks prior auth status, runs benefit verifications, and keeps our partner practices updated without anyone sitting on hold with payers. Each practice sets it up to fit its own workflow, which is exactly how we operate."
"Allyzent didn't just give us a product, they built a solution around how we actually work. Referral management was our biggest pain point: referrals arriving by fax from dozens of sources, each needing review, benefit checks, and patient outreach before a first visit could happen. Allyzent built a fully customized workflow that handles intake, eFax processing, verification, and scheduling from start to finish. The result is that we reduced our staffing needs by six full-time positions, and patients get seen faster than ever."
"Our centers get a steady stream of faxes, including lab results, specialist notes, referrals, and records requests, and sorting them used to be someone's entire job. Allyzent manages our eFax inbox, routes each document where it belongs, and handles routine patient calls about appointments and balances. It's become part of how we scale each new location."
"We had thousands of patients overdue for preventive visits and no realistic way to call them all. Now Allyzent handles that outreach and manages referrals across our network, so patients get to the right specialist without falling through the cracks. Closing care gaps went from a quarterly scramble to something that just happens."
"Guests don't care that it's 2 a.m. when they can't find the lockbox. Allyzent answers every call, handles the everyday questions about check-in, Wi-Fi, and parking, and flags anything urgent for our team. Across all our properties, we've taken about 15 hours a week of phone duty off our plate."
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Front office. Back office. One connector. One platform.