Allyzent | The Only AI That Answers The Phone And Finishes The Work

One AI · both shifts

One Connector. Two Sides Of Your Operations.

One AI, two kinds of work: talking to people and working your systems.

Front Office

Conversational AI

Answers, schedules, and calls patients or payers instantly, 24/7, in natural voice.

✓ Inbound & outbound calls, SMS & chat
✓ Appointment scheduling & confirmations
✓ Insurance & billing questions answered
✓ Reminders & follow-up that never lapse

Back Office

Autonomous Execution

Logs into your EMR, CRM, or payer portal and executes complete workflows with no human trigger.

✓ Works inside any system, screen by screen
✓ Executes multi-step workflows end to end
✓ Writes every outcome back to the record
✓ Runs around the clock, without prompts

Front and back office: same platform, same patent, same AI.

Conversation + execution

We Don't Just Talk. We Execute The Entire Workflow

Complete workflow automation, not just another chatbot.

Typical AI receptionist

Answers Calls 24/7
✓
Voice, SMS & ChatUsually voice only
!
Works Inside Your EMRNeeds APIs and custom code
✕
Executes The WorkflowYour staff still do the clicks
✕
Writes Back To The Record
✕
Runs The Back Office
✕

Allyzent

Answers Calls 24/7
✓
Voice, SMS & Chat
✓
Works Inside Your EMRPatented connector, no APIs
✓
Executes The WorkflowEnd to end, scheduling to claims
✓
Writes Back To The Record
✓
Runs The Back OfficeClaims, auths & A/R, overnight
✓

How it flows

From Fragmentation to Execution

Other AI ends in messages. Allyzent ends in outcomes.

Your fragmented stack

EHR / EMR

Practice Management

CRM Platform

Payer Portals

Phone & Fax

What comes out

Appointment Scheduled

Insurance Verified

Balance Collected

Records Updated

Referral Processed

AI reception

What Allyzent can do For Front Office

Your entire front desk, answered instantly.

AI Call Handling

24/7 After-Hours Coverage

Virtual Medical Assistant

Appointment Reminders

Billing & Payment Reminders

Gaps in Care (GIC)

Service Line Campaigns

Lead Gen & Acquisition

Referral Management

Post-Visit Surveys

<2s to answer0% calls missed40% fewer no-shows

Patented technology

How the Allyzent Connector™ Works

Any system. No APIs. No custom development.

The connector uses your software the way a human would, without a single API call.

From login to write-back: fully autonomous, no handoff to staff

01

Login

Credentialed access to your systems

02

Navigate

Moves through the same screens staff use

03

Read

Schedules, balances, statuses, charts

04

Decide

Applies your rules and protocols

05

Act

Books, bills, files: the actual clicks

06

Write Back

Documents everything to the record

07

Verify

Confirms results, flags the unusual

Any EMR / EHR Systems

Epic

Cerner / Oracle Health

eClinicalWorks

DrChrono

athenahealth

ModMed

NextGen

Practice Fusion+ Any other EMR or EHR

Any CRM & Billing

Salesforce

HubSpot

Kareo

AdvancedMD

WaystarAny system a human can log into

Protected by the Allyzent Patented Connector™

Autonomous · no trigger needed

The AI Back Office That Runs Itself

Claims, auths, and A/R worked around the clock. No phone call needed.

One night · every queue worked

Runs 24/7 · no trigger160 tasks a night0 handoffs

ALLYZENT · OVERNIGHT RUN

Any task a human does in any system, Allyzent can automate it. Deploys in days, not months.

See It In Action

Trust

Enterprise-Ready Security

Secure Workflows

Least-privilege, credentialed access to every connected system.

HIPAA Aligned

PHI handled under HIPAA-aligned policies, workflows, and BAAs.

Data Protection

Encrypted in transit and at rest, end to end.

Audit Ready

Every action logged, end to end.

One platform, tuned to you

Built for Healthcare and Beyond

One platform, tuned to your industry.

For other industries, click here →

Healthcare

Practices, groups & health systems

Dental

Scheduling, recalls & billing calls

ACO / MSO

Quality gaps closed at scale

Insurance Companies

Member outreach & Stars/HEDIS gaps

Clinical Trials

Recruitment, scheduling & retention

DME / Home Services

Orders, documents & dispatch calls

Legal

Intake, scheduling & follow-up

Automotive

Service scheduling & reminders

Case Study: 3–8 Physician Practice

60+ calls/day35 visits booked18 balances collected212 claims statused

08:00 — Every Call Answered

Every line answered in parallel.
Reschedules, refills, new patients booked.

Time Saved: ~6 hrs/day.

12:30 — Coverage Through Lunch

Cancellations backfilled from the waitlist
while staff step away.

Time Saved: ~2 hrs/day.

15:00 — Gaps Cleared, Referrals Processed

Care gaps closed call by call.
Referrals chased and written back.

Time Saved: ~4 hrs/day.

18:00 — After-Hours Begins

Nothing goes to voicemail.
New inquiries become booked first visits.

Time Saved: ~3 hrs/day.

02:00 — Claims Keep Moving

Claims statused. Denials resubmitted.
Eligibility verified overnight.

Time Saved: ~5 hrs/day.

07:00 — Zero Backlog

Notes written back, nothing carried over.
Morning report in your inbox.

Time Saved: ~3 hrs/day.

A Day With Allyzent

Day in a life with Allyzent

Allyzent drives the bottom line

Hours saved per week:160 hrs

Modeled scenario, not a specific customer's tracked results.

160 hrs/wk

of staff work executed by AI

40%

fewer no-shows

265+

systems the connector works with

24/7

coverage, nights and holidays included

The staffing math

Fewer Employees Needed To Run Front Office And Back Office

Where the workload goes in a typical practice.

2.0-4.0

Fewer admin & billing employees needed

Front office and back office combined

Front Desk / Scheduling	0.8-1.5 employees	Inbound AI answers, schedules & confirms
Billing / Claims Follow-Up	0.5-1.5 employees	Autonomous claims, A/R & denial work
Care Gap / Reminder Calls	0.5-0.7 employees	Outbound AI replaces manual call staff
Patient Outreach / Surveys	0.2-0.3 employees	Campaigns, recalls & post-visit surveys automated

FTE capacity replaced (midpoint of range)

Front Desk / Scheduling

0.8-1.5

Billing / Claims Follow-Up

0.5-1.5

Care Gap / Reminder Calls

0.5-0.7

Patient Outreach / Surveys

0.2-0.3

Modeled estimate · ~$2M annual revenue · ~8 admin/billing employees · AI replaces 25-45% of manual admin workload

24/7

Operational coverage, no downtime

<2s

Average call response time

0%

Missed calls when Allyzent is active

40%

Fewer no-shows via AI reminders

What clients say

Teams That Stopped Dialing

Outcomes from the front desk to the billing office.

"Allyzent has completely transformed our front desk operations by picking calls during regular hours and even after-hours. Patients get their questions answered instantly, and our staff can focus on in-person care. It's a game-changer!"

Chief Executive OfficerMultispecialty Group in New Jersey

"Before Allyzent, we were overwhelmed with patient calls. Now, AI handles routine inquiries and scheduling, freeing up hours for our staff every day as it integrates perfectly with our scheduling system and saves us so much time."

Practice AdministratorGeneral Surgery Practice in Illinois

"Allyzent AI has transformed after-hours patient interactions. It efficiently captures inquiries and routes them to the right team. This allows our staff to focus on clinical triage while ensuring no patient is left waiting. It's like having numerous 24/7 assistants."

Medical DirectorNational Triage Company

"Allyzent has been a game-changer for us in closing gaps in care. It not only identifies patients of overdue screenings but also calls them to schedule these appointments. This has significantly improved our care coordination and patient outcomes."

Chief Operating OfficerPrimary Care Group in California

From the blog

Insights That Move Healthcare Forward

Practical guides on AI operations, published every month.

IVR Replacement

Revolutionize Patient Interactions: Replacing IVR Systems with Allyzent AI

Why press-1 menus lose patients — and how a conversational AI agent answers, resolves, and books in a single call.

Read article →

Payment Reminders

Revolutionizing Payment Reminders with AI: Boost Your Efficiency and Revenue

How automated, human-sounding payment reminders recover balances faster without adding staff workload.

Read article →

Cost Control

Cut Costs and Take Control: Replacing Third-Party Billing Services with AI

What practices save when AI-powered payment reminders replace outsourced billing follow-up.

Read article →

View All Articles

Founding team

Built By People Who've Run This

Careers spent running healthcare operations, not building generic AI tools.

Shahbaz Sohail, M.D., MBA

Founder, CEO & CTO

Highmark Health · Heartland Regional · Population health analytics & product leadership

Raheel Sohail, M.D., MBA

Co-Founder, COO & CSO

CVS Health · Milliman · Prospect Medical · Provider strategy & population health

Asim Sohail, M.D.

Co-Founder, CMO

UW Health · University Hospitals Case Medical Center · Hospitalist medicine & quality

FAQ

Questions, Answered

Everything practices ask us before going live.

What is Allyzent?

Allyzent is an AI platform that runs healthcare front-office and back-office operations — answering calls, scheduling patients, and working claims end-to-end.

Who is Allyzent for?

Medical, dental, and specialty practices of any size — with other industries served through Allyzent+.

Do we need new software or APIs to use Allyzent?

No. Allyzent's patented connector works with your existing systems — no APIs and no custom development required.

How do we get started?

Book a demo, or simply call our AI agent — it answers instantly and can walk you through everything Allyzent does.

Is Allyzent HIPAA compliant?

Yes. Every Allyzent employee is HIPAA certified, and the platform is built with HIPAA compliance as a core design requirement.

Does Allyzent store PHI, and if so, where and how long?

Allyzent stores PHI in call transcripts and recordings, hosted in its secure AWS environment.

Do your AI/voice models train on customer or patient data?

No. Allyzent does not use customer or patient data to train any AI or voice models; data is used only to deliver the service to the practice that owns it.

What happens to call recordings and transcripts, and can a practice request deletion?

Call recordings and transcripts are accessible only to authorized staff at the practice they belong to, and a practice may request deletion of its recordings and transcripts at any time.

Does Allyzent have BAAs in place?

Yes, with Deepgram, OpenAI, and AWS, alongside Twilio. No PHI passes through any vendor without a signed BAA.

Can you provide a list of all sub-processors that touch PHI?

Yes. Allyzent maintains a current list of sub-processors with signed BAAs and provides it to practices on request.

Does Allyzent sign a BAA directly with our practice, or only with upstream vendors?

Allyzent signs a BAA directly with each practice, in addition to maintaining its own BAAs with upstream service providers.

How secure is Allyzent's platform?

Allyzent's environment underwent a Level 2 penetration test by Scrut Automation nearly at SOC 2 certification.

How often is Allyzent's platform tested for vulnerabilities?

Allyzent undergoes penetration testing on a monthly basis as part of its ongoing security program.

Has Allyzent had a cloud security audit?

Allyzent's cloud infrastructure is continuously monitored against CIS and AWS Foundations benchmarks using an automated compliance platform, with findings tracked and remediated on an ongoing basis.

Is Allyzent SOC 2 compliant?

Allyzent's security controls are aligned with SOC 2 Trust Service Criteria and are continuously monitored through an automated compliance platform.

Is Allyzent working toward ISO 27001?

Yes. Allyzent's Information Security Policy is built around ISO 27001:2022-aligned controls.

Do you have a formal Information Security Policy / ISMS?

Yes. Allyzent maintains a formal Information Security Policy and management system covering access control, encryption, incident management, vendor risk, and business continuity.

Is data encrypted in transit and at rest?

Yes. Data is encrypted both in transit and at rest.

Do you support role-based access control / least-privilege access to PHI?

Yes. Access to PHI is restricted by role, and staff are granted only the access required for their responsibilities.

Where is data hosted?

Allyzent's infrastructure is hosted on Amazon Web Services (AWS).

What is Allyzent's process if a security incident or breach occurs?

Allyzent follows a documented incident management process to identify, contain, and report security incidents promptly, including notification to affected practices as required.

Are Allyzent employees trained on HIPAA and security?

Yes. Allyzent employees complete HIPAA certification and security awareness training as a condition of their role.

What is Allyzent's business continuity plan for voice agent availability?

Allyzent maintains business continuity and disaster recovery procedures designed to keep voice agent services available during unexpected disruptions.

How does the AI handle our inbound calls?

It answers instantly, 24/7, resolves routine requests like scheduling and common questions end-to-end, and transfers to your staff when needed.

What happens if the AI can't resolve a call?

The call is handed to your team with full context, so the caller never has to repeat themselves.

How long does it take to go live?

Because Allyzent's connector requires no APIs or custom development, most practices go live in days — not months.

Does our team stay in control?

Yes. Your practice defines the workflows, and authorized staff can review every call, transcript, and outcome.

Contact us

Talk To Us — Or To Our AI

Call the number below and our inbound agent will answer your questions about Allyzent — instantly, any time.

Call Our AI Agent

Experience the platform first-hand. Our inbound agent picks up instantly, 24/7, and can answer anything about Allyzent.

+1 (000) 000-0000

Email Us

Prefer writing? Send us your questions and we'll get back to you within one business day.

info@allyzent.com

Book a Demo

See Allyzent running your workflows live — front office to back office, on your own systems.

Schedule on Calendly

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Let AI Run Your Operations

Front office. Back office. One connector. One platform.

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